At JUST TROUSERS, eligible items may be returned or exchanged within 7 calendar days of delivery. Please contact us within this period to start a request.
The garment must be unworn, unwashed and unaltered, with original tags attached and original packaging included. Please keep the invoice/order details. Exchanges depend on stock availability.
Call 9584220420 or email admin@justtrousers.com with your order number, item and reason. Please wait for our confirmation and return instructions before sending the product.
For a size or change-of-mind return, the customer arranges and pays the return courier. If an item arrives damaged, defective or incorrect, contact us within 7 days; JUST TROUSERS will arrange or reimburse the return shipping after confirming the issue.
After the returned item reaches us and passes inspection, we initiate an approved refund within 3 days. Refunds for prepaid orders go to the original payment method. For cash-on-delivery orders, we will request bank or UPI details. Your bank or payment provider may take additional time to credit the refund. The original delivery charge is not refundable for size or change-of-mind returns; it will be refunded if the return is due to an item that arrived damaged, defective or incorrect.
For help, contact us at admin@justtrousers.com or 9584220420.
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